The following Terms and Conditions apply to all purchases of Surrey Raffle House Tickets and all Entries submitted to any Competition on the Promoter’s Website.
1.1 Surrey Raffle House Ltd, trading as Surrey Raffle House operate competitions resulting in the allocation of prizes in accordance with these terms and conditions on the website www.surreyrafflehouse.com (The Website).
1.2 The Competitions are open to all persons aged 18 and over and the age of majority in their country of residence except Surrey Raffle House employees, Excluding the Promoters, their family or any professional advisers.
1.3 Surrey Raffle House reserves the right to close a customers account at any time, if they feel the customer is abusing the services, being abusive to other customers or staff or they have the belief that it is not genuinely the customer that is entering.
1.4 Surrey Raffle House reserves the right to refuse a customers entry at their own discretion.
2.1 By entering a Competition the entrant (‘Entrant’, ‘you’, ‘your(s)’) will be deemed to have legal capacity to do so, you will have read and understood these terms and conditions and you will be bound by them and by any other requirements set out in any related promotional material.
2.2 Competitions are governed by English Law and any matters relating to the Competition will be resolved under English Law and the Courts of England shall have exclusive jurisdiction.
2.3 In the event that you participate in a Competition online via the Website, and by accepting these terms and conditions you confirm that you are not breaching any laws in your country of residence regarding the legality of entering our Competitions. Surrey Raffle House will not be held responsible for any Entrant entering any of our Competitions unlawfully. If in any doubt you should immediately leave the Website and check with the relevant authorities in your country.
3.1 Competitions may be entered via the Website. Surrey Raffle House, may run multiple competitions and may be operated at the same time and each Competition will have a specific prize.
3.2 Availability and pricing of Competitions is at the discretion of Surrey Raffle House and will be specified at the point of sale on the Website.
3.3 Your Surrey Raffle House Account(s) In order to enter a Competition, you will need to register an account with us online. When registering an account online you will be asked to provide an email address or you may have the option to sign in via a social media account, such as Facebook, Twitter or Gmail (‘Social Media Account’)
3.4 When playing a Competition online via the Website, follow the on-screen instructions to: (a) select the Competition you wish to enter and when you are ready to purchase your Ticket(s), (you will need to have an account set up with Surrey Raffle House). (b) Select your ticket quantity, your raffle ticket(s) number(s) will be randomly allocated to you and proceed to checkout. Provide your contact and payment details, you will need to check your details carefully and tick the declaration, confirming you have read and understood the Competition terms and conditions and are over the age of 18; (c) once you have purchased your ticket(s), when your payment has cleared we will then contact you by email to confirm your entry into the Competition.
3.5 Payment for any fee due for the respective competition must be made in pounds sterling (also known as GBP or £) and can be made either by the entrant or on behalf of the entrant. Entries can also be made by the postal entry route outlined in section 6.
3.6 Surrey Raffle House reserves the right to refuse or disqualify any incomplete entries if it has reasonable grounds for believing that an Entrant has contravened any of these terms and conditions.
3.7 All Entries will become the property of Surrey Raffle House on receipt and will not be returned.
3.8 Maximum entries very depending on each individual competition, each competition page will state the maximum amount of paid entries permitted for any natural or legal person for each competition. Some competitions may not have a maximum amount of entries, this will be specified on the individual competition page. Please note that once free entries are added the total entries on the evening of the draw may exceed the stated maximum amount of paid entries.
3.9 When the Maximum Number of Entries and/or the Closing Date is reached, the Competition will close; however Surrey Raffle House reserves the right to bring the draw date forward, should entries sell out sooner, at its discretion.
3.10 All entrants must create an account prior to entering, and supply an email address and contact telephone number to proceed in the competition.
3.11 You must be based in the UK to enter our competitions.
4.1 Each Competition will run for a specified period. Please see each Competition for details of start and end times and dates (‘Promotion Period(s)’).
5.1 Surrey Raffle House will use an online Random Number Generator to determine the winner of each competition. This will be live streamed on Facebook before entering the required numbers for that specific competition, ie 1 to 500, 1 to 1000, 1 to 2000 etc.
5.2 Due to the nature of the winning judgement there will only be one 1st prize winner per competition. Some competitions may have runners up prizes.
5.3 Surrey Raffle House will attempt to contact Winner(s) using the telephone numbers and email address provided at the time of Entry (or as subsequently updated) and held securely in our database. It is the Entrant’s sole responsibility to check and update these details. If for any reason they are taken down incorrectly, Surrey Raffle House will not be held responsible. Entrants must carefully check their contact details have been recorded correctly.
5.4 If for any reason Surrey Raffle House is unable to contact a Winner within 7 days (which may be extended at the sole discretion of Surrey Raffle House) of the end of a Competition or the Winner fails to confirm acceptance of the prize or the Winner is disqualified as a result of contravening any of these terms and conditions, the Winner will forfeit the prize and the prize will remain in the possession and ownership of Surrey Raffle House. Surrey Raffle House reserves the right to then select an Alternate winner, who will then have 7 days to accept the prize following the same routes of contact as the original Winner. The original winner will have no claim to the prize after the Alternate Winner is selected
5.5 In the event that Surrey Raffle House closes a Competition early, the Winner will be selected from all valid and eligible entries received by Surrey Raffle House prior to the date of closure, except that Surrey Raffle House reserves the right, at its sole discretion, to close a Competition early without selecting a Winner.
5.6 All entries to the Competition are final and no refunds shall be made at any time or for any reason, except in the case of entries submitted after the Closing Date or if Surrey Raffle House cancels the competition.
5.7 Surrey Raffle House’ decision is final and no correspondence will be entered into about the result of the Competition following the determination of the Winner as described above.
5.8 Each Entrant agrees that the usual requirement under the Consumer Protection (Distance Selling) Regulations 2000 for any goods and services ordered online to be supplied within 30 days will not apply to this Prize Competition.
5.9 All Entrants are automatically entered onto Surrey Raffle House database for the purpose of conveying information as to the status of their Competition, as well as any future Promotions or Competitions offered by Surrey Raffle House.
5.10 However, if the competition fails to sell 100% of the tickets during the initial sales period, we reserve the right to offer a cash alternative as follows:
100% of the amount of money taken during this competition, less 20% for admin fees and 50% of advertising costs incurred by Surrey Raffle House.